Locked out of your house in Vancouver? What to do

Getting locked out is stressful. Here is a calm checklist, what to avoid, and what to expect when you call a locksmith.

Check every other door and window you can safely reach. Do not climb or force anything dangerous.
Call anyone who has a spare key: a family member, roommate, neighbour, landlord or property manager.
If you live in a condo or apartment, ask the concierge or property manager. Many buildings keep keys or can let you in.
Check your phone for a smart lock app or keypad code if your door uses one.

Do not break a window or force the door. Repairs usually cost far more than a locksmith.
Do not try to pick the lock with improvised tools. You can damage the cylinder and make opening harder.
Do not call the first result without checking that the company is licensed and gives a price range.

A reputable locksmith will ask for your address, the type of door and lock, and a few details. They should give you a price range and an arrival window before they dispatch.
They should verify that you live at the property or are authorized to access it. This is normal and protects you.
Most lockouts can be opened without damage. If the lock must be drilled, they should tell you first.
You should receive a written receipt after the work.

Make a spare key and leave it with a trusted person, or consider a keypad or smart lock with a mechanical key backup.
If the keys were lost or stolen, rekey or replace the locks so the missing keys no longer work.

Call 604-734-7233 for a price range and arrival window.

Need a locksmith now?

Call for a price range and an arrival window. We tell you the cost before we dispatch.

Locked out of your home, office or car? A licensed locksmith comes to you.

Moved in, lost a key, or had a roommate leave? Rekey the locks so old keys stop working.

Deadbolts, smart locks, rekeys and lockouts for houses, condos and townhomes.