Emergency Locksmith in Vancouver and the Lower Mainland
A lockout is stressful enough without having to wonder who you are calling. Safe & Secure Locksmith is a BC licensed and insured company (BC licence B2370) with a real shop on Macdonald Street, and our emergency calls are handled by the same trained team that does our planned work.
Call us, tell us where you are and what happened, and we will give you a price range and an arrival window before anyone is dispatched. If you agree, a licensed locksmith drives to you, verifies that you are authorized to access the property, and gets you back in, usually without damaging the lock or the door.
What we handle
- Home, condo and apartment lockouts
- Office, retail and commercial door lockouts
- Car lockouts and keys locked inside the vehicle
- Broken keys stuck in a lock or ignition
- Jammed, frozen or damaged deadbolts and handles
- Emergency lock changes after a break-in, a lost phone with keys, or a tenant leaving
- Securing a door that will not close properly after an attempted break-in
When to call an emergency locksmith
- You are locked out and nobody with a spare key can reach you quickly.
- A key has snapped in the lock and you cannot turn or remove it.
- Your door was damaged and the property cannot be locked overnight.
- Keys were lost or stolen and you want the locks changed right away, not tomorrow.
- A lock has stopped working in the middle of a business day.
How it works
What affects the price of a lockout
- The type of lock: a standard deadbolt is quicker than a high-security or multi-point lock.
- Whether it is a home, a business or a vehicle.
- Your location within the Lower Mainland and the time of day.
- Whether the lock only needs opening or also needs repair, rekeying or replacement.
We give you a price range before we dispatch, and a written receipt afterwards. Call 604-734-7233 for a quote.
Frequently asked questions
Will you tell me the price before you send someone?
Yes. When you call we ask a few questions about the lock or vehicle, give you a price range and an arrival window, and only dispatch once you agree.
Will opening my door damage the lock?
In most lockouts we use non-destructive entry methods and the lock keeps working normally. If a lock has to be drilled because it is damaged or high-security, we tell you before we start.
Do I need to show ID?
Yes. We confirm that you live at or are authorized to access the property before opening it. A driver's licence with the address, a lease, a utility bill or a similar document is usually enough.
Can you come to my condo or apartment building?
Yes. We often work in towers and strata buildings. Let us know if you need building access arranged with the concierge or property manager.
How fast can you get here?
It depends on where you are and how busy we are. We give you an arrival window when you call so you know what to expect.
Do you do lockouts for cars?
Yes. We open most cars without damage. If you have lost all your keys we can also cut and program a replacement. See our car key replacement service.