Key broke in the lock? What to do

A snapped key is common and usually fixable if you do not make it worse. Here is what to do first.

Do these first

• Stop turning the key. More force can push the broken piece deeper.
• If part of the key is still sticking out, you may be able to grip it gently with needle-nose pliers and pull it straight out.
• Do not use glue, wire or a knife. They can jam the lock further.

What not to do

• Do not squirt oil or spray into the lock if it is a high-security or electronic lock.
• Do not try to drill the lock yourself.
• Do not keep trying the other half of the key in the lock.

When to call a locksmith

• The broken piece is flush with the lock face or inside the cylinder.
• The key snapped in a car door or ignition.
• The lock is a deadbolt, high-security or commercial lock.

What we do

• Extract the broken key with the right tools, usually without damaging the lock.
• Cut a new key from the remaining piece or by code.
• Repair or replace the lock if it is worn, which is often why keys break.

Need a locksmith now?

Call 604-734-7233 for a price range and arrival window.